FAQ
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Quality & Reliability
Production & Customization
Company & Factory
Samples & Inquiry
Customer Service
Orders & Payment

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I do not have a forwarder, can you help me to arrange the shipping?

Yes, of course, as we have more than 20 years export experience. we have own long cooperated agency can arrange the air shipment,  ocean shipment, also including the express shipment for you. We can do EXW,FOB,CNF,DDU,DAP... 

How can I know my order status and what do I do if I wanna place a reorder?

Sanle Plastics have an exclusive customer service for each order who will follow all the order details. Our customer service will keep update for you about the producing, packaging, shipping etc. If you want to see the production process, you can tell us and will send you as soon as posslible. And if you wanna to place a reorder, pls  feel free to contact our exclusive customer service to let us know the reorder information, we will check the best delivery date and send the PI to you in the shortest time. 

What are your payment terms?

The payment terms we accept are T/T and we can make Western Union, PayPal for small amount payment .In addition, as we are 19 years' verified supplier in Alibaba, we can send you pay link by Alibaba Trade Assurance, you can pay it in USD, EUR, AUD ect.. and different banks or Credit card.

What is the process to place the order from Sanle?

1. Visit product list and find the items that you are considering. For example, select different volume bottles like 4oz squeeze bottle , 8oz squeeze bottle,16 oz squeeze bottle 32oz squeeze bottle ect..  Sent your enquiry to our sales have further business discuss. Also you can send us the photos or samples of the products you need.2. Submit your list either through your sales representative to receive your samples.3. After receiving samples, test them with your product and any other packaging components for compatibility.4. When testing is complete, contact our sales to place the order..5. Most orders ship within 20-40days  (if in stock in the warehouse, the lead time can be shorter).

Can I place one small order for first time to test the quality?

Small orders are also welcome, we can make it as trial production,  but it might have extra cost of machine adjusting and labor for each part of the product. Or if we have stocks for the items, there will be no extra charge. Normally we have small amount stocks for exsiting items like squeeze dropper bottle, salt bottles, squeeze bottle condiment,glue bottles ect.. pls contact us for details you need.And we offer free sample(1-5pcs) to test our products quality.

How to receive a price quotation in the shortest time?

When you sending us an inquiry no matter for lotion bottles, glue bottle, dropper bottle, or cosmetic sample jar, squeeze bottle, custom bottles, please kindly advise us the specifics, such as product size, color, printing, order quantity, material, item No or custom shape ,  your usage.Our sales will reply you within 24 hours.

Some items are listed without a dip tube. Can you provide a dip tube to fit my container?

Yes.  In the boston round bottles, liquid bottles, lotion bottle, if the item without a dip tube is a Wholesale fine mist sprayer, we will fit the sprayer with a custom-sized dip tube at no charge. If the item is a pump, trigger sprayer, regular mist sprayer or Best Value fine mist sprayer,  please ask your sales representative about re-work charges.

Can I get the samples of the plastic bottle and how long can I get it?

Yes, we are always happy to send you samples. Most of our samples are free of charge but the shipping cost needs you to afford that item. The delivery time is around 3-4days.The sample will help customer make intuitive feeling for the products, for example the flexible degree of the squeeze bottle, the colors of 5ml dropper bottles, shape of enos fruit salt bottle, printing effect of bottle with dropper ect..Call our sales representative for information and samples for those select items. Also, if you need your samples sooner, you may provide us with your UPS or FedEx account number, and we can expedite them at your expense.

How many kind of workshops in your plastic factory?

We have our own 2 big factories with 8000 square meter, more than 300 workers, two millions dollar exported per year. Our output is aroundmillions of pieces per month of any items you may require, whether a sauce squeeze bottles, condiment squirt bottles, plastic dropper bottles, salt bottle, hdpe plastic spray bottles or any other item pre-existing or new.We have our own professional R & D and design team, we will update the new product in each quarter.

Where are you? Are you factory or trade company?

We are a professional manufacturer of plastic products factory since 1993, specialized in developing and production pe bottles, pet bottles,plastic squeeze bottle, plastic spray bottle, plastic pump bottle, plastic jars ,boxes ect.. Welcome to visit our facotry!-Our factory is in TaiZhou city which is kingdom of plastic in China.-Our sales office is located in HangZhou city which is famous of West Lake in world.In order to make you a rewarding trip, we would like to know the outdoor categories you are caring right now or what you would be interested to look for during this trip, which would help us to have a better preparation specially for you.Your business is very important to us and welcome to visit us! pls let us know when you have made your visit schedule and let us informed if there is any assistant needed for your trip in China.

What's your production capacity of your plastic bottle?

We have our own 2 big factories with 8000 square meter, more than 300 workers, two millions dollar exported per year. Our output is aroundmillions of pieces per month of any items you may require, whether a sauce squeeze bottles, condiment squirt bottles, plastic dropper bottles, salt bottle, hdpe plastic spray bottles or any other item pre-existing or new.We have our own professional R & D and design team, we will update the new product in each quarter.

What's the Delivery Time for your bottle?

In general, the lead time for our item is about 20-45 days after receiving the formal order and deposit, it is also related to the quanitity , products, the complex degree of your final order. For example, if injection products like cream jars, plugs for droppers bottles, the lead time will longer than blowing products like squeeze bottles, hdpe bottle.If custom mold product, here is the time period:Making drawing (7 days)- Confirm the drawng (Your Side 1-2 days)Make 3D sample (7 days)- send 3D samples for you to confirm the shape( 7-10 days)Mold Production ( 30days)Send real sample made from the mold(7days)- send the sample for you before mass production (7-10days)Mass production (30days)We have service team to follow up the production process and keep in touch with you to make sure the product can be shipping on time.

What's your minimum order quantity for the squeeze bottle?

In general, Our MOQ is 10000pcs, because once our machine starts work, it would be mass production. If no enough amount, there will be a waste of raw material, and also need to make the same machine adjusting no matter the amout is big or not. But the MOQ for our bottles is also mainly depends on the product and your specific requirements. For example, we have 30~500ml plastic bottles , squeeze bottles, dropper bottle or food jars, these will be big MOQ, but if 500~1000ml large size pe bottles, the MOQ could be smaller like 1000-5000pcs. For several stocked itmes ,no MOQ requests.If custom mold bottles,no MOQ requests. Contact us for negotiation.

Can you accept OEM or ODM of plastic bottles?

Yes, welcome!As we have design team ,R&D department, mould  department ,technical engineer ,structural engineer,we can realize your idea or design step by step.We had finished multi kinds of custom-oriented tailored products in different usage from a ketchup squeeze bottle, travel squeeze bottle to dropper bottle mockup, empty paint dropper bottles ect..We providing below custom service:1. Mould Custom/ Product shape customWe accept custom for new design ,progress as below:a.send us your idea b.we will find some sample for reference and talk with you to confirm detailsc. we will offer drawing for approve by your side d.start mould  production 2. Color CustomizationWe are skilled at color matching, just advise us the pantone number, or give us your samples.  we  can make different colors for you.3.Printing or label CustomizationWe have printing and labeling workship. Normally the silk screen is suitable for 1-2 color printing design. and if you have complex printing requirements, we have hot stamping for golden or sliver, heat transfer printing for multi colors, or differen material of labeling, shrik labels.